Frequently Asked Questions

Everything you need to know about Poresilk magnetic lashes, gel nails, shipping and returns.

Our lashes are designed with tiny lightweight magnets that attach securely to a discreet magnetic band. No glue, no mess, no liner needed, just a quick snap into place.

Yes! With proper care, each set can be reused 100+ times, making them an affordable and eco-friendly alternative to disposable lashes.

Absolutely. Our lashes are made from premium fibers (vegan & cruelty-free) and sit gently on your lash line without harsh adhesives.

Not at all. They’re designed to be lightweight and comfortable, so you can wear them all day or night without irritation.

After each wear, gently wipe the band with a cotton swab and oil-free makeup remover. Store them in their case to keep their shape and protect from dust.

Yes! Since they’re glue free and liner free, they’re perfect for people with sensitive eyes or allergies to lash adhesives.

Yes, you can carefully trim from the outer edge (to the closest magnet) if needed, just like traditional strip lashes.

For hygiene reasons, we cannot accept returns on used lashes. However, if your item arrives damaged or faulty, please contact us within 7 days of delivery for a replacement or refund.

Orders are processed within 1–2 business days. NZ shipping usually takes 2–5 business days. Shipping is free on orders over $80.


  • No glue, no liner

    Magnetic lashes that click on in seconds.

  • Reusable 100+ times

    Look after them and wear them again and again.

  • Free NZ shipping

    On orders over $80, dispatched in 1–2 business days.

  • Cruelty-free

    Vegan fibres, never tested on animals.